Case studies

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LOGISTIC BUSINESS. Case studies of how we work.

We would be happy to advise you on how to get your transport needs to their destination safely,
competently and at an economical price. We are available for you 365 days a year,
around the clock and deliver every day of the week and
at any time of the day. If you have any questions, you can contact us by phone
on +49 341 56 14 74 58 or by email


Practical example

How we work

09:00: Today your documents for an important tender are not delivered securely by conventional parcel services. There is the threat that you could lose a major project.

10:00: You place an inquiry with a special agent of KLG24 Logistik who is to organise an express delivery from your location (Dresden) to the customer (Chicago)

10:15: Only some 15 minutes later you find out the flight connection and the price with the assurance - your tender will even arrive today according to American time

11:30: The documents will be picked up by KLG24's personal courier. This courier accompanies the transport up to the point of delivery to the customer on site.

13:00: The flight connection was checked in time and created directly for you: Dresden via Munich to Chicago

18:30: American time, the plane lands with the courier and your documents

19:15: After entering the USA, the courier gets into the vehicle at the airport, which was organised in advance by the global network of KLG24

20:00: Your documents for the tender arrive safely 4 hours before the deadline.

17:00: Your customer, one of the largest automobile manufacturers, is threatened with a production standstill in one of its plants in Spain due to a delivery bottleneck at your company in Koblenz

17:15: Together in with the management, you decide to book an emergency logistics provider and a special or express trip solution

17:30: A KLG24 special agent receives the request

17:45: within 15 minutes, you have an offer that guarantees you the fastest and safest delivery of all the goods

18:00: You book the Special Service with the knowledge - KLG24 will prevent production downtime and any costs that may arise

18:30: The vehicle arrives at your location - as the KLG24 can provide a vehicle within 30-90 minutes

19:00: Loaded and equipped with all the papers, the KLG24 vehicle drives to the next airport

20:30: The shipment is loaded onto a chartered plane - this flies non-stop to a pre-arranged airport close to your customer

22:30: The machine lands and is unloaded - the vehicle organised by the broad network in Europe is ready and will start the delivery

23:30: The relevant parts are delivered 30 minutes before the deadline and the courier receives a countersigned and signed receipt

01:00: You have a medical sample in a hospital (Munich) - it must be checked and examined immediately in a laboratory near Emden

01:30: The request is processed by a KLG24 special agent.

01:45: some 15 minutes later you receive the freight offer

02:30: The shipment is picked up from your location by a courier who delivers the shipment directly

11:30: The sample reaches the laboratory after a journey of 845km.

07:30: You receive information from a customer at a construction site in Karlsruhe that the pumps you have ordered cannot be used due to a defect.

08:00: after checking several times, you realise - in standard shipping, the replacement can only be sent the following day - the customer however still needs a solution today

08:30: Your partner KLG24 for time-critical solutions receives the request

08:45: just 15 minutes later, you receive a transport offer from your plant in Hanover to Karlsruhe with the information: Loading in 60 minutes and a delivery time of 5.5 hours

10:00: the pre-arranged van drives off to the customer using GPS - for seamless tracking

15:30: the courier arrives with the replacement pump and ensures that it is installed on time - without the need to stop construction and incur any additional costs.

17:00: Your customer wants to celebrate his shop opening tomorrow at 10 a.m. and the advertising system you have installed is defective. A spare part has to be sent from Leipzig to Zurich in Switzerland as quickly as possible.

18:00: The pre-arranged KLG24 delivery van is already ready for loading.

18:45: The loading was successful - unfortunately you can no longer create customs papers and can only give the courier the 3-fold invoice and the delivery note

19:00: The KLG24 special agent will get in touch with his 24/7 customs broker and clarify everything for you.

06:00: The shipment is cleared by the customs partner and all papers have already been created.

08:00: Arriving at the customer in Zurich, the fitters install the spare part and the opening can take place as desired



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